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Return & Exchange Policy

What is Peejfashion.com's Return and Exchange Policy?

Peejfashion.com's Return and Exchange Policy offers you the option to return or exchange items purchased on Peejfashion.com within 7 days of the delivery date. In case of returns, we will credit the amount you paid for the products in your account, for which you need to send us an email with the following details from your registered email address to sales.peejfashion@gmail.com

-       Order ID

-       Account Holder's Name

-       Account Type (Savings/Current)

-       Bank Account Number

-       Branch Name- IFSC Code

 If you choose to exchange the item (email us at sales.peejfashion@gmail.com) for reason of mismatch of size or receipt of a defective item, you will be provided with a replacement of the item, free of cost. However an exchange is subject to availability of the item in our stock.

 

The following EXCEPTIONS and RULES apply to this Policy:

-       Items from categories – Accessories and Extras, cannot be exchanged or returned.

-       All items to be returned or exchanged must be unused and in their original condition with all original tags and labels and should not be broken or tampered with.

-       Only size exchanges are allowed. Items can be exchanged for a similar size or a different size.

-       Exchanges are possible if the product from the previous order is self-shipped by the customer at our warehouse in Delhi. For exchange options please email us at sales.peejfashion@gmail.com

-       If you choose to return or exchange the product then kindly self-ship the product, pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you use a reliable courier service.

 

What is Peejfashion.com's 7 days return and exchange policy? How does it work?

Peejfashion.com's 7 day returns and exchange policy gives you an option to return or exchange items purchased on Peejfashion.com within 7 days of delivery date. We only ask that you don't use the product and preserve its original condition, tags, and packaging. You are welcome to try on a product but please take adequate measure to preserve its condition.

You are required to send us an e-mail and apply for returns and self-ship the product to us.

Once we pick up or receive your return, we will do a quality check of the product at our end and if the product passes our quality check we will deduct Rs.500 and refund the balance amount to you. Please send an email with the following details from your registered email address to sales.peejfashion@gmail.com.

-       Order Number

-       Bank Name

-       Account Holder Name

-       Bank Account Number

-       Branch Address

-       IFSC Code

 

If the picked up product does not pass the quality check we shall return it back to you.

 

You can exchange an item purchased from Peejfashion.com for a new size or the original size for no extra charge. However all exchanges are subject to stock availability.

Exchange is only applicable on - mismatch of size or receipt of a defective item. If you choose to exchange the product then it should be self-shipped by the customer with the exchange form filled with it. Also the customer must send us an email at sales.peejfashion@gmail.com including all product details and shipping details.

After the product is received by us, our production team puts in our best effort to alter the product in your desired size. The product is shipped back to you within 7-15 days.

To save you from inconvenience of time and shipping charges, we suggest that you to get the product altered at your end, as all our products can be easily altered due to sufficient margins provided to loosen up the sizes.

 

How long would it take me to receive the refund for my return?

It can take up to 15 days for you to receive your refund. We take up to 2 days to process the refund once we receive the product at our returns processing facility. Therefore the return time really depends on the time it takes the courier company to deliver the packet to the returns processing facilty.

 

Where should I send my return?

You can send the returns to our warehouse in Delhi, India. The address will be emailed to you after you send us an email at sales.peejfashion@gmail.com and apply for returns.